We remain open to provide care for your pets.
We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Learn About Our Measures

COVID-19 Measures

COVID-19: Additional measures we are taking

Dear Customers,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team.

Effective July 16, 2021, the following safety measures will be in place:

  • Please sanitize your hands upon entering the store.
  • Face masks are mandatory to enter and must be worn properly at all times.
  • Please maintain a 6-foot distance between yourself and other customers and staff.

Store Hours:

  • Monday – Wednesday: 9:00 am – 7:00 pm
  • Thursday and Friday: 9:00 am – 8:00 pm
  • Saturday: 9:00 am – 6:00 pm
  • Sunday: 11:00 am – 4:00 pm


Three ways to place an order:

  1. Phone:  613-384-0987
  2. Email: urbanpaws@cataraquipetcentre.ca
  3. Facebook message

For the latest up-to-date information, please follow our social media platforms.

Thank you for your understanding and we appreciate your patience as we navigate government regulations.

If you have any questions, please don’t hesitate to give us a call. We look forward to seeing you!

– Urban Paws Team