We remain open to provide care for your pets.
We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Learn About Our Measures
Urban Paws is located in the same building as Cataraqui Pet Hospital where Dr. Keller has practiced for over two decades as a Veterinarian and nutritional specialist. Dr. Keller and his family have long recognized the need in the Kingston area for a distinctive retail pet foods and accessories store. What makes Urban Paws unique is the combination of well-researched nutritional products, along with an aesthetically pleasing line of accessories and décor. The concept of such a store, unlike any other in Kingston, culminated in the opening of Urban Paws Pet Foods and Accessories in 2005 at Cataraqui Pet Centre.
Over the years, many of the family pets have been known to drop by or even welcome shoppers and clients to Urban Paws. You may have seen Henry, the playful but slightly overprotective French bulldog; and who could forget dear little Scarlett, the French bulldog and official Urban Paws greeter who passed away on July 12th, 2013. Our clients, staff, and friends are encouraged to bring their dogs in our pet-friendly shopping environment where we look forward to meeting your family pets and answering any questions you may have.
Urban Paws is located in Cataraqui Pet Centre, which also houses Cataraqui Pet Hospital, and Are You a Dirty Dog? Pet Grooming. This one-stop-shopping facility for your pet is the only one of its kind in Ontario.A visit to Urban Paws is unique. The “wow” factor is apparent from the moment you walk into the hip, urban atmosphere, experience our unsurpassed level of personalized service and client care and immerse yourself in our eclectic mix of products.
The staff of Urban Paws has a wealth of experience in animal health, nutrition, behaviour, welfare and customer service. They were selected on the basis of their knowledge, friendliness, and approachability. Our staff come from backgrounds that include Veterinary Technology, Veterinary Assistant, and have a combined decades worth of retail experience in the pet food industry. All confirmed pet-lovers and owners they are more than happy to share in the joy of outfitting that new puppy or kitten to helping you meet the needs of the aging pet and everything that falls in between.
Whether looking for products for eating, sleeping, grooming, socializing, training or playing we are there to be of assistance. Your pets will also love visiting us. From a sample of our treat-of-the-week to a good belly rub our staff loves getting to know your special companion.
While you will see everything one would expect to find in a pet store, many of our clients come in for the unexpected. From luxurious beds, stylish and customizable collars and leashes, apparel for the style-conscious pet, and bowls and dishes to match any décor there is something to appeal to everyone.
Dr. Keller researched the many pet foods available and chose those that provide optimal nutrition for your dog or cat. All our selected foods are manufactured by companies with a long-standing commitment to quality. Our staff is trained to help you choose the food that best meets the individual needs of your pet. For online information about our carefully selected foods, please go to the Links page.